Contact Us
Have a question about one of our reviews, a correction to flag, or just want to share your experience with a sweepstakes casino? We welcome messages from readers and aim to respond to every genuine enquiry. Use the details below to reach us.
Email Us Directly
The quickest way to reach the team is by email:
We aim to reply within two business days. If your message concerns a specific platform listed on the site — a change in offer terms, a state-eligibility update or a redemption issue you've encountered — please include the platform name and as much detail as you can. It helps us respond usefully and keeps our research current.
What We Can Help With
- Review questions — if you believe information in one of our write-ups is out of date or inaccurate, let us know. We review our content regularly, but reader reports help us move faster.
- Corrections and updates — sweepstakes casino terms change frequently: welcome offers are refreshed, state availability shifts, redemption thresholds are revised. If you've spotted a discrepancy between what we've published and what a platform currently shows, we want to hear about it.
- General questions about the sweepstakes model — if something about how Gold Coins, Sweepstakes Coins or the no-purchase-necessary entry method works isn't clear from our site, ask us and we'll do our best to clarify.
- Site feedback — suggestions for platforms we haven't yet covered, or ideas for content that would help you make a better decision.
- Partnership and editorial enquiries — if you represent a sweepstakes or social casino platform and want to discuss how we cover the space, email us at the address above and mark the subject line accordingly.
What We Are Not Able to Do
We are an independent comparison and review site. We research and evaluate sweepstakes casinos so readers can make informed choices — we do not operate any platform, process transactions or hold player accounts. That means we are not able to:
- Resolve account disputes, frozen balances or redemption delays on your behalf
- Verify your identity or assist with KYC submissions to a platform
- Provide legal advice about sweepstakes laws in your state
- Guarantee outcomes or make representations about specific promotions
For account-level issues, you will need to contact the platform's own support team directly. If you have concerns about your gaming habits, our responsible gambling page lists resources that can help.
A Note on How We Work
Our reviews are produced independently. Platforms may pay a commission when a reader follows a link and registers, but commercial relationships do not determine how we rank or assess any site. You can read more about our approach on the About Us page, and our full Terms and Conditions explain the basis on which we publish.
If you believe a ranking or editorial assessment is influenced inappropriately, please tell us. We take that kind of feedback seriously.
Response Times
We monitor the inbox on business days. Most messages receive a reply within 48 hours; during busy periods it may be slightly longer. We read every message even when volume makes a personal reply difficult, and common questions or corrections are incorporated into the site without always being able to acknowledge each one individually.